--- title: Black Friday & Holiday Frequently Asked Questions description: Store policies relevant during the holidays for Electrohome.com --- [Skip to content](https://support.electrohome.com/s/black-friday-holiday-frequently-asked-questions-more-edit#main-content) [![Electrohome Logo](https://support.electrohome.com/hs-fs/hubfs/Electrohome%20Logo.png?width=135&height=26&name=Electrohome%20Logo.png)](https://www.electrohome.com/) - [RECORD PLAYERS](https://www.electrohome.com/record-players) - [POWERED SPEAKERS](https://www.electrohome.com/powered-speakers) - [ACCESSORIES](https://www.electrohome.com/accessories) - [OUR STORY](https://www.electrohome.com/our-story) - [SUPPORT](https://support.electrohome.com/s/) - [BLOG](https://www.electrohome.com/blog) Open main navigation Close main navigation - [RECORD PLAYERS](https://www.electrohome.com/record-players) - [POWERED SPEAKERS](https://www.electrohome.com/powered-speakers) - [ACCESSORIES](https://www.electrohome.com/accessories) - [OUR STORY](https://www.electrohome.com/our-story) - [SUPPORT](https://support.electrohome.com/s/) - [BLOG](https://www.electrohome.com/blog) - - [Contact us](https://support.electrohome.com/s/kb-tickets/new) [Contact us](https://support.electrohome.com/s/kb-tickets/new?hsLang=en) YOUR GUIDE TO RETRO HOME AUDIO - There are no suggestions because the search field is empty. 1. [Electrohome Support Center](https://support.electrohome.com/s?hsLang=en) 2. [Store Policies](https://support.electrohome.com/s/store-policies?hsLang=en) # Black Friday & Holiday Frequently Asked Questions ### **Are there going to be any Black Friday/Cyber Monday sales?** Yes! To be among the first to find out, visit Electrohome.com and sign up for our newsletter! You will receive an email when we release the information on our Black Friday/Cyber Monday Deals! ### **Does Electrohome offer price matching on promotions?** At Electrohome, selling directly through our own website gives us the opportunity to offer promotions and special discounts directly to our customers. We recognize that at times our customers may not be able to take advantage of these due to the timing of their purchase. While we do not have a price-match policy, we would encourage you to sign up for our Electrohome newsletter so that you are the first to know about an upcoming promotion and can take advantage of it next time you visit us! ### **Holiday Return Policy** We want your holiday shopping to be easy and stress-free! Any orders placed on **Electrohome.com** on or after **November 9th, 2026** are eligible for our extended Holiday Return Policy. Orders placed during this time can be returned for a refund until **January 4th, 2027** with no hassle or fees! **Note:** After **January 4th, 2027**, all orders will follow our standard 30-day return policy ### **When is the latest I can place an order and receive it in time for the holidays?** **International Orders** We are unable to provide a guaranteed holiday delivery date for international orders. ### **Does Electrohome offer gift packaging that does not show what is in the box?** While the packaging of our items shows the contents (which product, included accessories, etc), it does not include an invoice revealing the cost of the item. ### **Do you ship to my country?** We are happy to say that we ship internationally to many countries! Any additional fees will be calculated and displayed as you check out. For a list of countries, we ship to, visit [Which countries does Electrohome ship to?](https://support.electrohome.com/s/article/Which-countries-does-Electrohome-ship-to?hsLang=en) ### **How will I know when my order is shipped?** Orders are processed within 1 business day, orders placed after 12PM will process the next business day. If an order is placed after 12PM EST on a Friday, it will process the following Monday. You will receive an email with the tracking number of your order. You can use this number to follow the progress of your order from us to you! ### **When will an out-of-stock product become available?** If an item is out of stock and not available, you will see the button below. You can sign up to be notified when the product becomes available on the product page by clicking the signup button. ![undefined-Oct-07-2026-05-57-07-4138-PM](https://support.electrohome.com/hs-fs/hubfs/undefined-Oct-07-2026-05-57-07-4138-PM.png?width=545&height=46&name=undefined-Oct-07-2026-05-57-07-4138-PM.png) Once the product comes back in stock you will receive an email notification so you can complete your purchase. Please know that the most up-to-date information pertaining to stock is only available on our website. While we welcome you to contact our support team about stock information, please know that we may not be able to provide additional information other than what is already listed on the product page. ### **How long will it take to receive my order?** **United States & Canada** **Ground Shipping:** 3-7 Business Days **Expedited Shipping:** 1-3 Business Days **Express Shipping:** 1 Business Day   **International** **Expedited Shipping:** 3-8 Business Days **Express Shipping:** 2-7 Business Days **Please allow up to 1 business day for order processing** ### **How long will it take to process my return?** When a product is returned, the item is tested by our Returns Team. Once the item is tested, a replacement product will be sent out or a refund will be issued. The turnaround time is 2-3 weeks from the date we receive the item. ### **How do I find out the status of my order?** The easiest way to check the status of your order is to check your email for the tracking information we send shortly after shipment. If you don’t have this email and signed up for an account on our website, you can visit the My Account section of Electrohome.com, log in and view your order there. - [Retro Turntables](https://support.electrohome.com/s/retro-turntables?hsLang=en#main-content) - [Retro Turntable Setup](https://support.electrohome.com/s/retro-turntables?hsLang=en#retro-turntable-setup) - [Retro Turntable Troubleshooting](https://support.electrohome.com/s/retro-turntables?hsLang=en#retro-turntable-troubleshooting) - [Retro Powered Speakers](https://support.electrohome.com/s/retro-powered-speakers?hsLang=en#main-content) - [Retro Speaker Troubleshooting](https://support.electrohome.com/s/retro-powered-speakers?hsLang=en#retro-speaker-troubleshooting) - [Retro Speaker Set Up](https://support.electrohome.com/s/retro-powered-speakers?hsLang=en#retro-speaker-set-up) - [Discontinued](https://support.electrohome.com/s/discontinued?hsLang=en#main-content) - [Clock Radios](https://support.electrohome.com/s/discontinued?hsLang=en#clock-radios) - [International Resources](https://support.electrohome.com/s/international-resources?hsLang=en) - [Videos](https://support.electrohome.com/s/videos?hsLang=en) - [General Information](https://support.electrohome.com/s/general-information?hsLang=en) - [Store Policies](https://support.electrohome.com/s/store-policies?hsLang=en#main-content) - [Returns & Warranty](https://support.electrohome.com/s/store-policies?hsLang=en#returns-warranty) - [Billing & Payment](https://support.electrohome.com/s/store-policies?hsLang=en#billing-payment) - [Shipping](https://support.electrohome.com/s/store-policies?hsLang=en#shipping) - ABOUT US - [Our Story](https://www.electrohome.com/our-story/) - [Electrohome Blog](https://www.electrohome.com/blog/) - [Professional Reviews](https://www.electrohome.com/blog/category/professional-reviews/) - [Contests & Giveaways](https://www.electrohome.com/contests-giveaways/) - [Community & Environment](https://www.electrohome.com/nyrius-environmental-sustainability/) - PRODUCTS - [Record Players](https://www.electrohome.com/record-players) - [Powered Bookshelf Speakers](https://www.electrohome.com/powered-bookshelf-speakers) - [Accessories](https://www.electrohome.com/accessories) - [Deals and Special Offers](https://www.electrohome.com/deals-and-special-offers) - [Extended Warranty](https://www.electrohome.com/extended-warranty) - [Discontinued](https://www.electrohome.com/discontinued) - CUSTOMER SERVICE - [Support Center](https://support.electrohome.com/s/) - [Contact Us](https://support.electrohome.com/s/kb-tickets/new) - [My Account](https://www.electrohome.com/customer/account) - [30 Day Risk Free in Home Trial](https://www.electrohome.com/30-day-risk-free-in-home-trial) - [Nyrius Policies](https://www.electrohome.com/store-policies) - [Media Inquiries](https://www.electrohome.com/media-inquiries) - [Bulk Purchases](https://www.electrohome.com/bulkpurchases) - [Privacy Policy](https://www.electrohome.com/privacy-policy/) - [Register your Product](https://www.electrohome.com/registration/) - [Legal](https://www.electrohome.com/legal/) © 2026 Electrohome. 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