---
title: Why are my records skipping?
description: "Troubleshooting help: Why are my records skipping?. Find solutions and fixes for your device."
---

[Skip to content](https://support.electrohome.com/s/article/why-are-my-records-skipping#main-content)

<https://support.electrohome.com/s/kb-tickets/new?hsLang=en>

[![Electrohome Logo](https://support.electrohome.com/hs-fs/hubfs/Electrohome%20Logo.png?width=135&height=26&name=Electrohome%20Logo.png)](https://www.electrohome.com/)

- [RECORD PLAYERS](https://www.electrohome.com/record-players)
- [POWERED SPEAKERS](https://www.electrohome.com/powered-speakers)
- [ACCESSORIES](https://www.electrohome.com/accessories)
- [OUR STORY](https://www.electrohome.com/our-story)
- [SUPPORT](https://support.electrohome.com/s/)
- [BLOG](https://www.electrohome.com/blog)

Open main navigation

Close main navigation

- [RECORD PLAYERS](https://www.electrohome.com/record-players)
- [POWERED SPEAKERS](https://www.electrohome.com/powered-speakers)
- [ACCESSORIES](https://www.electrohome.com/accessories)
- [OUR STORY](https://www.electrohome.com/our-story)
- [SUPPORT](https://support.electrohome.com/s/)
- [BLOG](https://www.electrohome.com/blog)
- <https://support.electrohome.com/s/kb-tickets/new>
- [Contact us](https://support.electrohome.com/s/kb-tickets/new)

[Contact us](https://support.electrohome.com/s/kb-tickets/new?hsLang=en)

 YOUR GUIDE TO RETRO HOME AUDIO

- There are no suggestions because the search field is empty.

1. [Electrohome Support Center](https://support.electrohome.com/s?hsLang=en)
2. [Retro Turntables](https://support.electrohome.com/s/retro-turntables?hsLang=en)
3. [Retro Turntable Troubleshooting](https://support.electrohome.com/s/retro-turntables?hsLang=en#retro-turntable-troubleshooting)

# Why are my records skipping?

<iframe frameborder="1" scrolling="auto" allowfullscreen height="315" src="https://www.youtube.com/embed/ND8dG9zs46s?rel=0&amp;wmode=opaque" width="560"></iframe>

Skipping can occur due to a variety of factors such as dust/debris on the record, an uneven record surface, vibrations (from increased speaker volume), and also the actual design of the record itself.

If you experience skipping, ensure the record player is on a flat surface and check the record for any warping or bending. Test at medium to low volume to eliminate vibrations from speakers.

the next step to resolve this would be to try different records, you can also clean your records using a carbon fiber brush for light cleaning and mild soap and water for heavy cleaning.

If the skipping persists it is possible that the needle is having difficulty tracking the grooves on the album. 

*\*Newer records can be manufactured with smaller grooves so the needle might not track in the groove as well as it would on older records.*

- [Retro Turntables](https://support.electrohome.com/s/retro-turntables?hsLang=en#main-content)

    - [Retro Turntable Setup](https://support.electrohome.com/s/retro-turntables?hsLang=en#retro-turntable-setup)
    - [Retro Turntable Troubleshooting](https://support.electrohome.com/s/retro-turntables?hsLang=en#retro-turntable-troubleshooting)
- [Retro Powered Speakers](https://support.electrohome.com/s/retro-powered-speakers?hsLang=en#main-content)

    - [Retro Speaker Troubleshooting](https://support.electrohome.com/s/retro-powered-speakers?hsLang=en#retro-speaker-troubleshooting)
    - [Retro Speaker Set Up](https://support.electrohome.com/s/retro-powered-speakers?hsLang=en#retro-speaker-set-up)
- [Discontinued](https://support.electrohome.com/s/discontinued?hsLang=en#main-content)

    - [Clock Radios](https://support.electrohome.com/s/discontinued?hsLang=en#clock-radios)
- [International Resources](https://support.electrohome.com/s/international-resources?hsLang=en)
- [Videos](https://support.electrohome.com/s/videos?hsLang=en)
- [General Information](https://support.electrohome.com/s/general-information?hsLang=en)
- [Store Policies](https://support.electrohome.com/s/store-policies?hsLang=en#main-content)

    - [Returns & Warranty](https://support.electrohome.com/s/store-policies?hsLang=en#returns-warranty)
    - [Billing & Payment](https://support.electrohome.com/s/store-policies?hsLang=en#billing-payment)
    - [Shipping](https://support.electrohome.com/s/store-policies?hsLang=en#shipping)

- ABOUT US 
    - [Our Story](https://www.electrohome.com/our-story/)
    - [Electrohome Blog](https://www.electrohome.com/blog/)
    - [Professional Reviews](https://www.electrohome.com/blog/category/professional-reviews/)
    - [Contests & Giveaways](https://www.electrohome.com/contests-giveaways/)
    - [Community & Environment](https://www.electrohome.com/nyrius-environmental-sustainability/)
- PRODUCTS 
    - [Record Players](https://www.electrohome.com/record-players)
    - [Powered Bookshelf Speakers](https://www.electrohome.com/powered-bookshelf-speakers)
    - [Accessories](https://www.electrohome.com/accessories)
    - [Deals and Special Offers](https://www.electrohome.com/deals-and-special-offers)
    - [Extended Warranty](https://www.electrohome.com/extended-warranty)
    - [Discontinued](https://www.electrohome.com/discontinued)
- CUSTOMER SERVICE 
    - [Support Center](https://support.electrohome.com/s/)
    - [Contact Us](https://support.electrohome.com/s/kb-tickets/new)
    - [My Account](https://www.electrohome.com/customer/account)
    - [30 Day Risk Free in Home Trial](https://www.electrohome.com/30-day-risk-free-in-home-trial)
    - [Nyrius Policies](https://www.electrohome.com/store-policies)
    - [Media Inquiries](https://www.electrohome.com/media-inquiries)
    - [Bulk Purchases](https://www.electrohome.com/bulkpurchases)
    - [Privacy Policy](https://www.electrohome.com/privacy-policy/)
    - [Register your Product](https://www.electrohome.com/registration/)
    - [Legal](https://www.electrohome.com/legal/)

<https://www.facebook.com/electrohome/> <https://www.youtube.com/user/HelloElectrohome> <https://twitter.com/electrohome> <https://www.instagram.com/electrohome/>

© 2026 Electrohome. All Rights Reserved.