--- title: "International Orders: Frequently Asked Questions" description: "International Orders support: Frequently Asked Questions. Quick help for your Electrohome device." --- [Skip to content](https://support.electrohome.com/s/article/international-orders-frequently-asked-questions-electrohome#main-content) [![Electrohome Logo](https://support.electrohome.com/hs-fs/hubfs/Electrohome%20Logo.png?width=135&height=26&name=Electrohome%20Logo.png)](https://www.electrohome.com/) - [RECORD PLAYERS](https://www.electrohome.com/record-players) - [POWERED SPEAKERS](https://www.electrohome.com/powered-speakers) - [ACCESSORIES](https://www.electrohome.com/accessories) - [OUR STORY](https://www.electrohome.com/our-story) - [SUPPORT](https://support.electrohome.com/s/) - [BLOG](https://www.electrohome.com/blog) Open main navigation Close main navigation - [RECORD PLAYERS](https://www.electrohome.com/record-players) - [POWERED SPEAKERS](https://www.electrohome.com/powered-speakers) - [ACCESSORIES](https://www.electrohome.com/accessories) - [OUR STORY](https://www.electrohome.com/our-story) - [SUPPORT](https://support.electrohome.com/s/) - [BLOG](https://www.electrohome.com/blog) - - [Contact us](https://support.electrohome.com/s/kb-tickets/new) [Contact us](https://support.electrohome.com/s/kb-tickets/new?hsLang=en) YOUR GUIDE TO RETRO HOME AUDIO - There are no suggestions because the search field is empty. 1. [Electrohome Support Center](https://support.electrohome.com/s?hsLang=en) 2. [Store Policies](https://support.electrohome.com/s/store-policies?hsLang=en) 3. [Shipping](https://support.electrohome.com/s/store-policies?hsLang=en#shipping) # International Orders: Frequently Asked Questions **Where can I find your international shipping policies?** All of our store policies can be found at the following link: [http://www.electrohome.com/store-policies](http://www.electrohome.com/store-policies) **How much duty will I need to pay?** Estimated Duty fees will be displayed in the cart. Shipping costs, brokerage, and duty fees are non-refundable. **What shipping options do you offer?** Orders outside the contiguous United States and Canada are shipped using expedited or express shipping options. **How long does shipping take outside of the United States and Canada?** - Expedited Shipping (International)    **3-8 Business Days** - Express Shipping (International)     **2-7 Business Days** \*Please allow up to **1 business day for order processing** **Which countries do you ship to?** A full list ofcountries is available at this link: [International Shipping: List of Countries](https://support.electrohome.com/s/article/Which-countries-does-Electrohome-Ship-to?hsLang=en) **Does the product come with a power adapter for my country? Will I need a voltage converter?** No, if a product is listed with range under the Input Power specification (100-240V), only an adapter for the outlet will be required. If the Input Power is a single value (110V) a voltage converter will be required to prevent damage to the product. Damage caused by incorrect voltage is not covered under warranty. For more information, visit: [Do international orders include a voltage converter or travel adapter for my country?](https://support.electrohome.com/s/article/Do-international-orders-include-a-voltage-converter-or-travel-adapter-for-my-country-Electrohome?hsLang=en) **How do I place an international order?** 1. Visit our website—your country will be automatically detected based on your IP address.  ![User-added image](https://support.electrohome.com/hubfs/Knowledge%20Base%20Import/servlet-1-1.gif) 2. Add your item(s) to the cart and check if the correct country is selected. You can find your country’s flag in the bottom left corner of the cart screen. If incorrect, click the flag to update it. ![zonos 1](https://support.electrohome.com/hs-fs/hubfs/zonos%201.png?width=79&height=49&name=zonos%201.png) ![zonos 2](https://support.electrohome.com/hs-fs/hubfs/zonos%202.jpg?width=346&height=175&name=zonos%202.jpg)  3. Once your country is selected, prices will display in your local currency. Click **Checkout** to proceed. ![User-added image](https://support.electrohome.com/hubfs/Knowledge%20Base%20Import/servlet-Jun-09-2026-06-39-37-0716-PM.gif) 4. Fill in the required details on the **International Checkout** page. After reviewing your information, click **Place My Order**. 5. You’ll receive an order confirmation page and a confirmation email. We also have our product available on international Amazon sites! Your order will be processed and shipped within **1-2 business days**. Once shipped, we’ll send an email with your tracking details. - [Retro Turntables](https://support.electrohome.com/s/retro-turntables?hsLang=en#main-content) - [Retro Turntable Setup](https://support.electrohome.com/s/retro-turntables?hsLang=en#retro-turntable-setup) - [Retro Turntable Troubleshooting](https://support.electrohome.com/s/retro-turntables?hsLang=en#retro-turntable-troubleshooting) - [Retro Powered Speakers](https://support.electrohome.com/s/retro-powered-speakers?hsLang=en#main-content) - [Retro Speaker Troubleshooting](https://support.electrohome.com/s/retro-powered-speakers?hsLang=en#retro-speaker-troubleshooting) - [Retro Speaker Set Up](https://support.electrohome.com/s/retro-powered-speakers?hsLang=en#retro-speaker-set-up) - [Discontinued](https://support.electrohome.com/s/discontinued?hsLang=en#main-content) - [Clock Radios](https://support.electrohome.com/s/discontinued?hsLang=en#clock-radios) - [International Resources](https://support.electrohome.com/s/international-resources?hsLang=en) - [Videos](https://support.electrohome.com/s/videos?hsLang=en) - [General Information](https://support.electrohome.com/s/general-information?hsLang=en) - [Store Policies](https://support.electrohome.com/s/store-policies?hsLang=en#main-content) - [Returns & Warranty](https://support.electrohome.com/s/store-policies?hsLang=en#returns-warranty) - [Billing & Payment](https://support.electrohome.com/s/store-policies?hsLang=en#billing-payment) - [Shipping](https://support.electrohome.com/s/store-policies?hsLang=en#shipping) - ABOUT US - [Our Story](https://www.electrohome.com/our-story/) - [Electrohome Blog](https://www.electrohome.com/blog/) - [Professional Reviews](https://www.electrohome.com/blog/category/professional-reviews/) - [Contests & Giveaways](https://www.electrohome.com/contests-giveaways/) - [Community & Environment](https://www.electrohome.com/nyrius-environmental-sustainability/) - PRODUCTS - [Record Players](https://www.electrohome.com/record-players) - [Powered Bookshelf Speakers](https://www.electrohome.com/powered-bookshelf-speakers) - [Accessories](https://www.electrohome.com/accessories) - [Deals and Special Offers](https://www.electrohome.com/deals-and-special-offers) - [Extended Warranty](https://www.electrohome.com/extended-warranty) - [Discontinued](https://www.electrohome.com/discontinued) - CUSTOMER SERVICE - [Support Center](https://support.electrohome.com/s/) - [Contact Us](https://support.electrohome.com/s/kb-tickets/new) - [My Account](https://www.electrohome.com/customer/account) - [30 Day Risk Free in Home Trial](https://www.electrohome.com/30-day-risk-free-in-home-trial) - [Nyrius Policies](https://www.electrohome.com/store-policies) - [Media Inquiries](https://www.electrohome.com/media-inquiries) - [Bulk Purchases](https://www.electrohome.com/bulkpurchases) - [Privacy Policy](https://www.electrohome.com/privacy-policy/) - [Register your Product](https://www.electrohome.com/registration/) - [Legal](https://www.electrohome.com/legal/) © 2026 Electrohome. 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